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            At the Furman Innovation Lab, we offer scalable, customizable learning experiences and corporate training programs that amplify leadership, sharpen critical skills, and drive measurable results tailored to your organization’s goals and industry needs.

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            At the Furman Innovation Lab, learning isn't passive. It’s something you live. Our courses, professional certificates, and learning pathways are designed to be bold, relevant, and connected to the world around you. Here, you’ll blend Furman’s reputation for academic excellence with hands-on application to spark new ideas and develop the skills and confidence to lead change wherever you go.

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            Through a unique blend of academic insight and hands-on experience, Furman Innovation Lab is addressing today’s most pressing social and business challenges, driving innovation and creating measurable impact for individuals, organizations, and communities.

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    Loginfurman.eduFind My Program
  • Home
  • For Organizations
        • For Organizations

          At the Furman Innovation Lab, we offer scalable, customizable learning experiences and corporate training programs that amplify leadership, sharpen critical skills, and drive measurable results tailored to your organization’s goals and industry needs.

          For Organizations
        • Furman Innovation Lab for Organizations
        • Leadership Development
          • Catalyst
          • Spark
          • Momentum
          • Executive Experiences
          • Custom Engagements
        • Innovation
          • Certificate in Corporate Entrepreneurship
          • AI Ready
        • Engage with Students
          • Mentoring
          • Internships
          • Career Placement
        • Conference and Event Services
  • For Individuals
        • For Individuals

          At the Furman Innovation Lab, learning isn’t passive. It’s something you live. Our courses, professional certificates, and learning pathways are designed to be bold, relevant, and connected to the world around you. Here, you’ll blend Furman’s reputation for academic excellence with hands-on application to spark new ideas and develop the skills and confidence to lead change wherever you go.

          For Individuals
        • Graduate Programs
          • Master’s Programs
          • Graduate Certificates
          • Professional Certificates
        • Courses
        • Pathways to Graduate Degrees
        • Partners
          • ZSchool Executive Education
        • Leadership Initiatives
  • Community Impact
        • Community Impact

          Through a unique blend of academic insight and hands-on experience, Furman Innovation Lab is addressing today’s most pressing social and business challenges, driving innovation and creating measurable impact for individuals, organizations, and communities.

          Community Impact
        • Center for Innovative Leadership
        • Community Impact
        • Our Institutes
          • Hill Institute for Innovation
& Entrepreneurship
          • Institute for the Advancement of Community Health
          • Shi Institute for Sustainable Communities
          • The Riley Institute
        • Key Issues
          • Sustainability
          • Community Health
          • Entrepreneurship
          • Applied Public Policy
        • Contact Us
          • Community Engagement and Strategic Partnerships
          • Osher Lifelong Learning Institute
  • Events
  • Articles and Insights
  • Student Login
  • furman.edu
  • Find my program
  • Request Info

Strategic Learning Partner

Furman Innovation Lab + Zschool

Furman brings 200 years of academic excellence and the Center for Innovative Leadership’s focus on applied leadership. Zschool brings online courses built by industry practitioners for working professionals. Together, we offer professional learning you can start anytime.

Explore Executive Courses Opioid Response Training
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Furman learning, wherever you work

The Furman Innovation Lab connects working professionals with learning they can put to use right away. Through its partnership with Zschool, the Center for Innovative Leadership extends that work online.

For business leaders, our executive courses offer a practical path to putting AI to work across strategy, customer experience, marketing and sales. For law enforcement, corrections and case management professionals, our opioid response training builds the skills to respond to opioid use disorder with confidence and care.

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Executive courses

Eight-module programs for leaders bringing AI into their work, each completed online in about eight weeks.

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Strategic AI

For executives who need an AI strategy that holds up past the next software update. The program centers on governance, workflow design and implementation planning, and participants build their own Strategic AI Playbook along the way. No technical background required.

Details: 8 modules · , Online, self-paced, start anytime · , $4,995 · , 3.2 Continuing Education Units (CEUs)

  • Structured AI strategy aligned to business priorities
  • Governance and decision frameworks that scale

What you’ll build: your own Strategic AI Playbook, including a readiness audit, a governance and risk framework, a value roadmap, a workforce plan and board-ready presentation materials.

View Brochure

Full curriculum and instructors.

Register

Opens Zschool’s secure registration form.

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Customer Experience with AI Driven Leadership

Customer experience is a leadership job, not just a service function. Participants apply each module to their own organization, using AI-powered tools to map journeys and build personas, and finish with a full CX strategy and an executive presentation.

Details: 8 modules · , Online, self-paced, start anytime · , $4,995 · , 3.2 CEUs

  • Customer personas and journey mapping
  • CX tied to ROI, retention and loyalty

What you’ll build: a Customer Experience Strategic Plan for your own organization, with customer personas, journey maps and an executive presentation to win support for it.

View Brochure

Full curriculum and instructors.

Register

Opens Zschool’s secure registration form.

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AI-Driven Marketing Leadership

Most marketing teams are experimenting with AI tools, but few have redesigned how they work around them. Built for marketing and growth leaders, this program brings structure and governance to that shift and ends with a three-year AI transformation roadmap.

Details: 8 modules · , Online, self-paced, start anytime · , $4,995 · , 3.2 CEUs

  • AI initiatives tied to measurable business outcomes
  • Responsible AI governance across marketing teams

What you’ll build: a Marketing Systems Portfolio for your team, ending in a board-ready three-year AI transformation roadmap.

View Brochure

Full curriculum and instructors.

Register

Opens Zschool’s secure registration form.

A group of diverse individuals are working around an office table with paperwork and laptops, everyone is smiling.

Strategic AI for Sales

AI is changing how sales teams find, understand and serve customers. Built for sales professionals and the leaders who manage them, this program covers AI-powered CRM, customer insights and multichannel selling, and ends with a Strategic AI for Sales Implementation Plan for your own team.

Details: 8 modules · , Online, self-paced, start anytime · , $4,995 · , 3.2 CEUs

  • AI-powered CRM and customer insights
  • Ethical, multichannel AI sales strategies
View Brochure

Full curriculum and instructors.

Register

Opens Zschool’s secure registration form.

Opioid response training for frontline professionals

Practical strategies for responding to opioid use disorder (OUD) and co-occurring conditions, from de-escalation to connecting people with treatment and recovery resources. Law Enforcement courses build on each other, starting with 1.0, and a new course is added each year.

Every course includes a course workbook and an Operational Readiness Power-Pack, with field guides, scenario worksheets, templates and quick-reference materials participants keep using after the course.

Details: 4 modules · , Online, about 4 hours, start anytime · , $450 per person · , 0.5 CEUs

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Operational Readiness for Law Enforcement 1.0

Recognize the signs of opioid use disorder and co-occurring conditions, respond to overdoses with naloxone, de-escalate crises using the CARE approach and connect people with community resources.

For police officers and law enforcement professionals.

View Brochure

Full curriculum and instructors.

Register

Opens Zschool’s secure registration form.

Two police officers reviewing a training video together on a laptop at a station desk.

Operational Readiness for Law Enforcement 2.0

Build on 1.0 with emerging threats such as fentanyl analogs and xylazine, advanced overdose response and scene safety, diversion and deflection strategies and officer wellness.

For officers who have completed 1.0.

View Brochure

Full curriculum and instructors.

Register

Opens Zschool’s secure registration form.

Three smiling corrections officers in uniform standing in a facility hallway.

Operational Readiness for Corrections

Recognize risk and opioid use disorder inside a facility, de-escalate incidents safely and coordinate care with medical and community partners.

For correctional officers and facility staff.

View Brochure

Full curriculum and instructors.

Register

Opens Zschool’s secure registration form.

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Operational Readiness for Case Workers

For case workers and social service professionals.

View Brochure

Full curriculum and instructors.

Register

Opens Zschool’s secure registration form.

Frequently asked questions

These courses are offered through a partnership between Zschool and Furman University’s Center for Innovative Leadership, part of the Furman Innovation Lab. Zschool, an executive education provider that works with universities across the country, designs and delivers each course. Through the partnership, the Center for Innovative Leadership brings these courses to professionals in Furman’s network, and participants who complete a course receive Continuing Education Units from Furman University.

Industry practitioners teach every course. Executive courses are led by experts who have built and led strategy, customer experience and marketing work at major organizations. The opioid response courses are taught by public safety professionals with years of experience in policing, corrections and crisis response. Each course pairs that real-world experience with proven frameworks participants apply to their own work.

The executive courses have eight modules of two to four hours each, about 24 to 32 hours in total. Most participants complete one module a week over eight weeks. The opioid response courses have four modules and take about four hours.

Executive courses are $4,995 per person, with group discounts for teams of three or more. Opioid response courses are $450 per person. Course materials are included in the price.

All courses are online and self-paced, with open enrollment, so you can start anytime. Courses include short videos, downloadable exercises, peer discussions and direct messaging with instructors.

Every participant receives a certificate of completion. Executive courses also carry 3.2 Continuing Education Units (CEUs) from Furman University, and opioid response courses carry 0.5 CEUs.

These are professional development courses, so they award Continuing Education Units (CEUs) rather than academic credit. CEUs are a standard way to document professional learning, with one CEU equal to 10 hours of instruction. If you’re working toward a degree, Furman’s Professional Certificates can serve as an entry point, with credit that counts toward several Furman Graduate Studies programs.

Katherine Baskin, Program Manager at Zschool, can talk through your role and goals and recommend a course that fits. Reach her at katherine.baskin@furman.edu or (864) 300-0100. If you work in law enforcement, start with Operational Readiness for Law Enforcement 1.0, which is required before 2.0.

Yes. Organizations that enroll three or more people in an executive course receive a group discount, and customized corporate cohorts are available. Law enforcement and corrections agencies can enroll officers as a group, with a dedicated training portal for their department.

Zschool handles enrollment and payment through a secure registration form. When you select Register, the form opens in a new tab so you can return to this page anytime.

Headshot of Katherine Baskin

Questions?

Connect with Katherine Baskin

Program Manager at Zschool

Katherine can answer questions about course content, registration and enrolling a team.

Email: katherine.baskin@furman.edu
Phone: (864) 300-0100

Furman Innovation Lab.

Furman Innovation Lab @ Flywheel
25 Goldsmith Street
Greenville, SC 29609

864.294.2411

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